You'll need your Hub's wireless network name and password. Depending on your socket type, you might need to use a filter. Full Fibre customers wont use microfilters. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. You can configure your Hub to use Dynamic DNS. Go to the Smart Hub 1 guide. Web admin interface of the BT Smart Hub 2 router. The default mode here is Mode 1. Advanced settings You can turn it on or off. Alternatively choose your Hub from the dropdown to find out how to connect. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Announcements, Guides & Community Updates. This last screen permits me to then continue and arrive at the hub home page. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. How do I control the time when devices can access the internet on my Smart Hub? You can edit names and devices anytime you want. It only works when Separate Bands is off. >, What is the Smart Wireless feature in my BT Hub? When your device connects, it automatically chooses the . Security Password If you have it, unplug all your old broadband kit, including your old power plug. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . Youll find it on the back of your Hub. This means when you search for your Hub in the list of wireless names on your device you'll only see one. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Click here for more about setting up Full Fibre yourself >. 16h26. How do you turn off wifi? Give it a couple of minutes. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. >, How do I see which of my BT Hub's wireless bands my device is connected to? How do I restrict the wireless devices that can connect to my Hub? How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. >, How do I set up port forwarding on my BT Hub? How do you access the BT Smart Hub Manager? The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. >, How can I set up or change the admin password on my BT Hub? Where can I view the status of my Smart Hub? Our helpful guide shows you how to change the admin password on your BT Hub. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. It's also easy to see the Hub Manager across all devices. Richard, I run Windows 11 and using Edge is fine. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub on Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. Full Fibre customers wont use microfilters. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . Also, what to do if you've forgotten it. 16h22. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. and many others. Instead the Home Hub 5 connects to the Openreach modem (or ONT). Your Smart Hub automatically scans for the best wireless channel. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? Every device that uses the internet sends its packets of data through specific ports. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. The master socket is the main socket for the phone line in your home. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. Then fill in the details for your Dynamic DNS service. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. IP address Enter your current password followed by your new one. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). I am grateful for that thought, I have not used a microsoft browser for years! As a general guide, 5GHz provides better speed while 2.4GHz gives better range. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. To get the latest on your appointment, go to www.bt.com/ordertracking>. First, you need to connect to the router's web management page, so that you can change the settings that you want. Youll be asked to enter the new password twice, to make sure its correct. If this happens get in touch with us. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. The video below shows you how to set up your BT Smart Hub. on You'll need your Hub's wireless network name and password. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. How can I turn it on and off? It's not an extension socket. Press the Power button on the back of the Hub to turn it on. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. 3. If you're still having trouble try our community forum. Wait 5 minutes, then start reconnecting the cables. Copyright 2022. (Make sure youre connected to your home network.). So my problem is nearly solved. Note: you'll need a Dynamic DNS service provider to use this feature. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. There are a few things to try here. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. A master socket is the main socket for the phone line in your home. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Wireless Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! Re: BT Smart Hub 2 manager and Windows 11. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). >, How do I turn off BT Access Control for a device? Email Barry at barry@bigtechquestion.com. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. Looking for tips on how to squeeze the best performance from it? on Your Hub will be called something like BT-XXYYXX. They're on the back of your Hub. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. how do I find out what download speed I should be getting? Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. Next, select the first device that you want to control and choose the days and times for which you want to set limits. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? It's also easy to see the Hub Manager across all devices. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? The light on the front will change colours while your Hub sets itself up. >, What is the Smart Wireless feature in my BT Hub? Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Youll also need to add a password hint. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. This means when you search for your Hub in the list of wireless names on your device you'll only see one. Your Hub is ready when the light turns steady blue. Alternatively choose your Hub from the dropdown to find out how to connect. It's also easy to see the Hub Manager across all devices. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. We know its a clich but resetting works more often than youd think. If you do have a problem with the Wi-Fi, this may reveal what it is. If you've still got problems, try our Broadband troubleshooter>. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. From the Hub Manager, click on Advanced Settings, then Wireless. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. No, it really is that simple. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. Then follow these simple instructions: You will be asked to enter a password. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. Security type You'll then be able to change these settings: Separate Bands 16-08-2022 Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. You'll find it on the back of the Hub if you haven't updated it. Select Save to store your changes. Remember you need to save any changes you make. You can re-use your filter and Ethernet cables, so please keep them. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? (Make sure you're connected to your home network.) Your hub is only accesible on your home LAN hence it is http and not https. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Here is our step-by-step guide to accessing BT Hub Manager. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. They'll give you all the details you need. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. Channels To set up port forwarding, click a dropdown for your model of Hub. >, How do I turn wireless on and off on the BT Hub? >, BT Home Hub 5 - Information and troubleshooting guide. How can I turn it on and off? Have you tried Chrome or another browser. Only change it if you're having connection problems with your device. >. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Slide the two parts of the Hub's power plug together until they click into place. First of all, you need to be at home using a device thats connected to your BT broadband hub. Struggling with your BT router login details? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. It's also easy to see the Hub Manager across all devices. 16-08-2022 If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Then prompt your device to connect to the Hub. How do I use my Smart Hub as a modem only? How can I set up or change the admin password on my BT Hub? If you want to make any changes to the hub settings, you'll need the admin password. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. How do I view the devices connected to my Smart Hub? Press the Rescan button to make it scan again. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. Click Advanced Settings Click Wireless Enter the admin password. The password should now be changed to something of your choice. If you have it, unplug all your old broadband kit, including your old power plug. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. WPA2 - the default setting (we strongly recommend you use this). If you want to make any changes to the hub settings, you'll need the admin password. Click on the title and picture of your Hub to see links to all our help. Distinguished Sage, never noticed http vs https. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Wait until the lights on the modem are solid green, then plug in the Smart Hub. Here's how to set up a Hub 4 or Hub 5. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. How do I change my Smart Hub's wireless settings? On older models of the BT Home Hub you will see Settings rather than Advanced Settings. Unplug the battery pack from the power supply. If youve lost that card, it should also be on a sticker on the base of the router. This takes a few minutes. >. Well help you ease the pain and get you to a solution - fast! A master socket is the main socket for the phone line in your home. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. For security reasons you might want to change the admin password for your smart hub manager every now and again.