Arrive: 03-01-2023 . Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. This service may contain translations powered by Google. Rooms hallways ,pool area, dinning area. (Click on the Red Icon to view detailed bed bug reports.) It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. Review tags are currently only available for English language reviews. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. American, Breakfast is excellent for a hotel breakfast. Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. Liked: Cleanliness, staff & service, amenities, Disliked: Property conditions & facilities. * Complimentary Breakfast: Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. The pool looked nice but didnt get a chance to enjoy it. I loved it! We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. The rest of the staff was very, very rude and it did not feel welcoming. They give you a welcome goodie bag. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Wonderful. Highly recommend. Clean and friendly staff room look as if they have been updated. The bathroom had poop on the toilet when we checked in. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. The Hotel has a regular pest control program in place. There was a line for waffles in the morning only to find out one of the waffle makers had died. Call 1-844-926-6632 or visit, Steps to prevent and control bedbugs are available from the. Its a bit old and outdated, the rooms were a bit dusty. The place was super clean. It is a very nice and reasonably priced Hotel. Bar is always amazing! I love the quiet calm vibe. I really didn't know about bed bugs at the time. Thanks! Pick up the mattresses in the rooms and look under it. The Academy Hotel is independently owned and operated. "One call per month and I was pretty happy. Taxes and fees that are shown are estimates only. Basically got one night free with purchase of one night compared to other Hotels in same area. They're also applicable regardless of the comment's tone. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. The Academy Hotel Colorado Springs View Hotel 3,386 reviews 0.1 km from Econo Lodge North Academy Free Wifi Free parking Breakfast included Hampton Inn Colorado Springs I-25 Central View Hotel 32 reviews 0.2 km from Econo Lodge North Academy Free Wifi Free parking Visit hotel website Breakfast included The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. 3. Food was outstanding! "That tells me right there in plain black and white that it's getting worse.". After their trip, guests tell us about their stay. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. Something went wrong please try again later. I have never received such terrible treatment in my life!! Econo Lodge North Academy: BED BUGS - See 172 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Excellent breakfast. "If you take the time 10 or 15 minutes to take a peek at a room you can save yourself thousands of dollars period," Freeland said. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Sincerely, John Wilkins/Owner. Ideally, we'd publish every review we get, positive and negative. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 Omlet station was great the rest of the food cold and old. Each review score is between 1 and 10. (Click on the Red Icon to view detailed bed bug reports. Great value! Unfortunately, he was the only one during our stay there that was friendly. close to everything i needed to go to. These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. Pizza, NEVER again! We will definitely stay here again if we are in the area! This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Get exclusive access to members-only deals by email. To edit a review youve already submitted, contact our Customer Service team. We all have bed bug bites all over us and they are very uncomfortable! To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Check around the edges of the box springs. From: The east and west. - Terms of use - Privacy - Disclaimer. Steakhouse, The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. We went back to the area for spring break and decided to stay there again because of the location and price. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel All rights reserved. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Beautiful little hotel Review tags are currently only available for English language reviews. When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. Welcome to Colorado Springs Marriott Stay at our pet-friendly hotel in Colorado Springs, CO Colorado Springs Marriott is reinventing the way you travel with their guest rooms, meeting spaces and state-of-the-art fitness center. NEVER again! Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Made beds, replaced towels and amenities. This meant there was furniture being moved men shouting up and down the hall and dogs barking. Buffett had a little bit of everything., The room was very nice, clean and in great condition. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . Mountain View was decent but not sure its worth the up charge. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs Breakfast buffet daily. Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike Yet when I called the hotel from an outside phone to book a room there were several rooms still available. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 Amazingly clean. We also missed the free breakfast because it ended at 9am. Friendly and informative front staff. The eggs are almost impossible to see when laid on most surfaces. I love that they tell you how to get to our room. Please note that all Special Requests are subject to availability and additional charges may apply. Pet-friendly rooms are also available. A 24-hour reception greets guests of The Academy Hotel. Use cautionwhen using pesticides and always follow label directions. Free WiFi and a daily hot breakfast with omelets and waffles is included. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Please dont include personal, political, ethical, or religious commentary. This place is such a gem!! Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Taxes and fees that are shown are estimates only. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Weird. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. Error: Great breakfast, great staff , overall a great experience. The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. We were told there was a hot tub at the hotel - there was not one.