Southgate Bar & Restaurant has direct street access and floor-to-ceiling windows overlooking Central Park, which make it popular not only among guests but among visitors and locals alike. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Will definitely return for another stay at JW Marriott Essex House! But spring holds a special place in our frozen winter hearts., It seems like everyone we know is lacing on sneakers and hitting the ground running these days. JW Marriott Essex House New York 160 Central Park South, New York, New York 10019 USA +1 212-247-0300 4.2 2221 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Service Request Spa Guest Room Entertainment Hotel Deal Family Time Package Need to Know Guaranteed Connecting Rooms Two Nights Minimum Promotional Code: ZE2 What's this? The menu is mostly American. We. Enjoy amenities including a fitness center, PRIMP Spa and our signature on-site restaurant, SOUTHGATE Bar & Restaurant. Ask the Community Ask a question Q: We went down to the restaurant and chose to have the buffet - well, the worst buffet I have ever seen. ft. Travelers looking for a truly standout property should consider the Mandarin Oriental, New York, which is nearby and has well-sized rooms with impressive bathrooms. The room was very clean and well kept, on the high floor, facing Central Park - thanks a lot to hotel team for this little new years gift! The space was large enough for our family. Please see our partners for more details. Nearby attractions include Big Apple Jazz Tours (0.06 miles), Jazz at Lincoln Center (0.3 miles), and Carnegie Hall (0.1 miles). Z30650Tmelissar, Thank you for taking the time to let us know about your experience while staying with us. The hotel charges a daily resort fee per room that includes credit for the spa, for laundry services, and for food and drinks. For a NYC hotel, the rooms are substantial in size! Here, there was nothing more than stale bagels and luke warm 'hot' food every day! We, unfortunately, were using Marriott points and had a view of the inner shaft. By proceeding, you agree to our Privacy Policy and Terms of Use. From the customer service to the set up to the, Adriana P. said: Where do I begin? Tripadvisor performs checks on reviews. There, you're likely to see a mix of business travelers and vacationing families. Thank you for staying with us and for the feedback! Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. Getting around to the Central Park is few blocks away . My 2 night stay at JW Essex House exceeded all expectations. The rooms were also clean, modern and amazing views of the park. Without actually saying No, no, f*ck off, the entire hotel staff have done an exceptional job of conveying that exact message.In terms of the room, I understand the premium in New York, but even then the room is small and mediocrely furnished. If you're a regular Marriott property during the pandemic and charging $125/nt, then I really don't expect anything more than a clean room. The room (2014) was ok but noisy with the aircon vents for the whole building right outside our room. JFK Airport is about an hour away by car (though driving times vary widely depending on the time of the day), while LaGuardia can be reached in 30 to 50 minutes. No room services, no fridge in room, not even a tea kettle. Runners will put their best (and fastest) feet, If youve ever been, you know that seeing the Macys Thanksgiving Day Parade in New York is an entirely different experience than watching it on TV. Indulge in luxury with a stay in our Central Park Terrace Suite, featuring Art Deco-inspired dcor and a spacious terrace with stunning views of Central Park. See more questions & answers about this hotel from the Tripadvisor community. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Two hours go by and it's now 4:50 and still no email from Madelyn with my confirmation. JW Marriott's New Spa Concept Says You Can, Hotels with Views of the Macy's Thanksgiving Day Parade in New York City. From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. Booking a hotel can be one of the most daunting elements of a trip to, Introverts are often thought to be shy and timid, though recent studies have shown that this isnt always the case. My husband and I arrived around 10 am the next morning to check in. Food and Beverages - Room service (limited) and minibar (fees may apply). Set beside Central Park South in the heart of downtown, JW Marriott Essex House New York is a classic hub for enjoying the parks, theatres, boutiques, and culture of Manhattan. What food & drink options are available at JW Marriott Essex House New York? Experience the recently redesigned spaces and luxury amenities at JW Marriott Essex House New York. Thanks Essex House! JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. However, snagging a prime spot along the parade route can require waking up incredibly early in the morning and jostling with thousands of others for space. She is such fun! Select Rooms at JW Marriott Essex House New York Free Cancellation Breakfast Included Pay at Hotel 12 Room Types Options Price 3 photos Room, 1 King Bed, Non Smoking 330 sq.ft KingBed Work Desk More Details RECOMMENDED Room Only | Non-Refundable Non-Refundable No meals included More Details Per Night 63,585 57,218 + 8,729 taxes & fees When I told the front desk they said a manager would contact me. Claim your listing for free to respond to reviews, update your profile and much more. We could see the park - but our room was on the side of the building so it was more of a partial view. maytef245, Thank you for taking the time to let us know about your experience while staying with us. There are nine subway lines within two blocks of the hotel, which makes getting to other sights farther afield -- including Grand Central Terminal, the Empire State Building, and Brooklyn Bridge easy, fast, and cheap. Thank you! OMGWhat a great hotel! We stayed at this hotel in January and had a great stay. & 1, 2, A, B, C, D at 59 St - Columbus Circle. The 528-room property has gone through a number of top-to-bottom redos since 2007 that have modernized the hotel but also played up itsArt Deco history. Imagine my surprise the day after I check out when I discover that my free night and 15k points have been refunded to my account, and the hotel billed me for $1022!! Sheryl Crowhas been photographed walking out of the golden doors, andAngelina Jolieis rumored to own a penthouse here. Full American breakfast, fee from 47.00 USD, Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777, Open for dinner Dress code: Formal Phone: +1 212-823-9500, Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 212-245-9800, Open for lunch and dinner Dress code: Formal Phone: +1 212-582-5100, Open for lunch and dinner Dress code: Casual Phone: +1 212-541-9000, Open for lunch and dinner Dress code: Casual Phone: +1 212-713-0015, Open for dinner Dress code: Jacket Phone: +1 212-288-0033, 1996 2023 Marriott International, Inc. All rights reserved. Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay. But service there blew me away! Check-in was quick and pleasant. Get inspiration and plan your next getaway. Thanks again to Essex House team for our wonderful stay in NYC! Gary understands the secret to the hospitality business: Make every guest feel special! Show More Select Room 4.3 / 5 Valet parking is available for USD 95 per day. Speaking of the menu, the food was absolutely delicious. Own or manage this property? Upon arrival, the hotel had no bellman to help with luggage.Also this alleged five star hotel has almost no service. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Rooms Make yourself at home in one of the 528 air-conditioned rooms featuring iPod docking stations and LCD televisions. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. And on the third floor, celebrity political pollsterMark Pennwas waiting by the elevator during our visit. This is the version of our website addressed to speakers of English in the United States. laura.burton@marriott.com. Dinner. Imagine my surpise when I opened the door to our room and saw the view of another building/alley way. JW Marriott Essex House New York 2,373 reviews #307 of 524 hotels in New York City Review Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Tripadvisor performs checks on reviews. The location is fantastic but the rooms are small and the lounge is closed on the weekends. I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. You can email us at nycex-frontofficemanagers@marriott.com. Book JW Marriott Essex House New York, New York City on Tripadvisor: See 2,366 traveler reviews, 1,095 candid photos, and great deals for JW Marriott Essex House New York, ranked #305 of 520 hotels in New York City and rated 4 of 5 at Tripadvisor. Standard amenities are decent but not outstanding for the price; they include large flat-screen TVs with premium cable channels, air-conditioning, robes, slippers, iPod docks, and minibars. The room was spacious for New York and had the look of faded luxury. What are some restaurants close to JW Marriott Essex House New York? Top room amenities include air conditioning, a flat screen TV, and a desk. A palpable energy pulses through the air and the massive balloons and intricate floats are even more incredible in person. JW Marriott Essex House New York sits in the heart of Manhattan and is only steps away from Central Park, Carnegie Hall, Museum Mile, world-class 5th Avenue shopping, Theater Row, and more. I just booked a standard room for my husband and I, but was pleased to check the app the day before my trip and discover that I had apparently been upgraded to a Central Park View room. I then called Marriott again and, after being hung up on while transferred three separate times, reached a supervisor who told me she'd have the manager of Essex House call me that day. In hospitality, JW Marriott Team, I cannot stress enough how bad my expierence with this hotel was. All the best! We decided just to ignore it and proceed about our stay anyways. Staff was great, especially Gary who check us in. The customer service here is exceptional!!! Then, I thought to myself, I'll bet they screwed up my bill. Location Facilities Most popular facilities Paid Wi-Fi Parking Baggage storage 24-hour services Food/ Drinks We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. No in/out privileges. One of the friendliest hotels we have ever stayed in! More options nearby Dining services Local restaurant dinner delivery Room service Sundry/Convenience store Breakfast Full American breakfast, fee from 47.00 USD Steakhouse, 0.3 KM Quality Meats Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777 Housekeeping was spotty. Bottled Water, JW Marriott Essex House - NYC. American grill specializing in seafood hosting live music nightly. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. https://www.marriott.co.uk/hotels/maps/travel/nycex-jw-marriott-essex-house-new-york/?directPageRequest=true. For a NYC hotel, the rooms are substantial in size! We were only there for 2 nights for family wedding. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. We had a family room (a suite and connecting room), and as we notified the hotel in advance, there were games and tee-pee tents in the room. and you can also walk to the High Line at Hudons Yard if you fancy a real stroll! This July was horrendous. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We are saddened to read you did not have a memorable stay and hope you give us an opportunity to turn this around during your next visit to NYC.