You do not need to renew an igo card. These pages are for East Sussex bus pass holders. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. My new bus pass has been refused by the driver. Pensioners to lose free bus pass due to state pension changes You need to check the expiry date and apply to the council for a new one if you're is due to expire. Your new pass will be not sent until a week before your old. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Renewing your bus pass or reporting it as lost or stolen You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. We only need this if you want us to contact you and we won't keep it once we've replied. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Applicants can enter in their postcode online and will be given the contact details of their local council. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. The cookies is used to store the user consent for the cookies in the category "Necessary". No, your bus pass cannot be used on National Express services. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you cannot apply online for any reason please contact us. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. How much longer should the Sun remain in its stable phase? You can apply for your renewal bus pass online. The passes will be sent out automatically but people should call the bus renewal hotline . You will receive your pass by post within 5 working days. We will post your renewed bus pass 18days before the old one expires. You can find your renewal code located in the box towards the bottom of your renewal letter. We use some essential cookies to make this service work. If you have any questions, you can call us to discuss your application on 0345 200 0388. For further information see www.gloucestershire.gov.uk/fairprocessing. Please still, Older Persons bus passes will normally be automatically renewed. We also use third-party cookies that help us analyze and understand how you use this website. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. These cookies track visitors across websites and collect information to provide customized ads. http://www.nowcard.org/nowcardfaq.asp#FAQ23. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. Further information. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Copyright 2023 Wisdom-Advices | All rights reserved. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Analytical cookies are used to understand how visitors interact with the website. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. It is no longer. five years You can apply for a replacement bus pass by filling in the lost bus pass application form. You will need to pay 10 to replace this pass. However, you may visit "Cookie Settings" to provide a controlled consent. As a general rule, it is usually cheaper to call during the evenings and weekends. How long will it take to get a bus pass following a renewal/application? It does not store any personal data. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Can I use my pass on Trains? The list of these services is on the GCC web site, under Transport. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. In the unlikely event that your pass does not arrive, you should call 01452 426265. Older or disabled persons bus pass | Essex County Council www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. 1 week before current vouchers expire. Hampshire County Council Concessionary Travel Scheme - General Terms The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. There is no need to contact us until we get in touch with . As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. Are you struggling with the cost of living crisis? If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Open all. Nexus issues important update on free bus pass renewals This cookie is set by GDPR Cookie Consent plugin. You do not need to reapply for your bus pass. To get an older persons bus pass you must 2 Apply to your local council. I have moved out of Gloucestershire. Are senior bus passes renewed automatically? No. Daily fare: $2.00. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Apply for or renew your bus pass. What should I do? What type of medicine do you put on a burn? You should have receive your renewal form by mid-February. 5 How long does it take to renew an older persons pass? Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. What is the cause of the card not working? Dont include personal or financial information like your National Insurance number or credit card details. If you have not received either a letter or full pack call us straight away on 01452 426265. All young disabled pass holders must provide a new photo if they wish to renew. Login Or Register | Lancashire County Council Bus Pass Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. This will be. There is no need to contact us until we get in touch with you. Please check with the county council in the area you plan to visit. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. This For further information see. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Higgins, Telford & Wrekin Councils Customer Services Manager, said. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. You can renew your bus pass up to 8 weeks before it expires. You can apply for your renewal bus pass online. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. GCC understand there was a discount being offered for some local train travel. No it is not possible to issue an age-related bus pass "with companion" entitlement. Your older person's bus pass is valid for four years. You should have received all the information you need by now. Using your card. In London, you can use your card on buses but not on the Underground Train services. No, concessionary bus passes are not accepted on the night Buses. Renew a bus pass | Apply for a concessionary bus pass - Medway If you have not received your renewal form, please contact our information line on 0345 600 0659. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . 1 Contents. Residents are. Alternatively you are able to renew your vouchers online. Can I use my pass on Trains? If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. This can be done online or at a participating library. I have moved into Gloucestershire. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. Your browser does not allow scripting so some of the features of this page may not work. Bus 2 Are senior bus passes renewed automatically? What should I do? Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. This might be a letter confirming your eligibility and asking if you wish to renew. Concessionary bus pass and travel vouchers - Borough of Swindon On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Your pass will be automatically renewed if you have used it within the last 13 months. The day and date you experienced difficulties. I am a disabled pass holder, will I receive a bus pass renewal letter? Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. A 5 administration fee will be required for a replacement bus pass. all that. You can apply for your renewal bus pass online. If your pass has been stolen, you should call 0345 200 0388 to replace it. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. Unemployed people. We apologise for any inconvenience that this situation may have caused you. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Please ensure that you keep us informed of any changes to your name or address. You can get an older person's bus pass when you reach State Pension age. Renewing, updating or cancelling a bus pass - Thurrock Completed renewal forms will be processed and new vouchers issued approx. Your bus pass will be renewed automatically. The pass is valid for the journey being undertaken, for example at the right time of day. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. *A. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. The cookie is used to store the user consent for the cookies in the category "Other. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. English bus passes are not accepted in Scotland and vice versa. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Youll need to provide proof of identity. . You have moved since your last bus pass was issued and not informed us. Continuing eligibility for a pass issued due to a . If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Blackburn with Darwen: Please let us know if you no longer require a bus pass. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Lee Older Person's bus passes will be renewed soon. It tells you about: Bus passes are issued for up to five years. system now generates new passes automatically at least a fortnight before the If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. But opting out of some of these cookies may affect your browsing experience. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Older person's bus pass | Leicestershire County Council The way of applying may be different to the way you applied in Gloucestershire. New bus passes to be sent to thousands of County Durham residents Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. This can be your email address or set to something memorable for you. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. This website uses cookies to improve your experience while you navigate through the website. Disability-related passes can be valid for 1 - 5 years. If it has already expired, please call 0345 678 9088 to arrange a renewal. How did the American colonies actually win the war and gain their Independence from Britain? Free travel before 9.30 am on infrequent services. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Freedom Pass expiring: How and when to renew London travel permits. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. If you email us please confirm your date of birth and current address in the email so we can fully check our records. Age-related pass or vouchers. The new pass is free. Disabled person's bus pass . If your current bus pass is due to expire within the next month, this is an indication that we . We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Have you moved? You will need to apply to your new local authority for a new pass. with no need for anyone to fill in any forms or submit any photographs. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. An older persons bus pass has exactly the same benefits as a disabled persons pass. gov.ie - Operational Guidelines: Free Travel Scheme If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. If you've had a concessionary bus pass for the last five years, you might . A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. Senior HOLO cards available at all Satellite City Halls on Oahu Apply for or renew your bus pass. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Find out which bus company you wish to comment about on our bus operator contacts page. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Unable to drive for reasons of medical fitness. Frequently asked questions about concessionary bus passes Can I use my bus pass on National Express Services? If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. Can I use my bus pass on Park and Ride Services and Airport Transport Services? When can I use my concessionary bus pass in Gloucestershire? Please note the Bus Pass system is separate to other Council systems and requires its own login information. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. The form will ask for a new passport-sized photo, which will be printed on their new card. This cookie is set by GDPR Cookie Consent plugin. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. This can be done by visiting a participating library only. This form can be completed and returned in the envelope provided with your form. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. If you have any questions, please contact Essex County Council by calling0345 743 0430. Update or cancel a card. We also use cookies set by other sites to help us deliver content from their services. pensioners. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. The county council will not reimburse you for any charges levied by medical specialists or advocates.
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