http://bt.custhelp.com/app/answers/detail/a_id/44917/kw/bt%20mail/c/6591, on ), having escalated the issue, within one hour, I was able to send email again from all devices and from all applications. Now when I send them emails from my Outlook.com email address they bounce back as undeliverable. Not receiving @btinternet email - Microsoft Community All of the examples have this delay as more than five days, which should have really caused some sort of notification back to the sender. 26-08-2021 If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. Copyright 1995-2023 eBay Inc. All Rights Reserved. Why? Send yourself a test email. I consistently receive this warning: whenever I try. Clicking update it went straight to the SMTP outgoing server where it shows mail.btinternet.com but the port was set to 993, I changed it to 465, entered my IMAP and SMTP passwords again, clicked the tick and got an error message: "Log-in error Unable to add account, server address is not valid". 25-08-2021 23-04-2021 15h31. That will mean that when someone emails you at that address, they will receive an automated message saying their email has been forwarded, and explaining that you will be responding in future from the new email address. Looks like no ones replied in a while. But again got error messages which I now cant remember. 2 users liked/thanked this post: 23-04-2021 21h18, I have got my email working again. Please update the server configuration to continue connecting to this account", with the option to cancel or update. For those that aren't arriving, things obviously get a little more involved. MisterW, bobpullen. 15h31. If you want to PM me with relevant details, I'll get someone who has access to take a look and see if there's anything we can see on our side. Incoming mail works, but unable to send anything. 23-04-2021 Surface mail is also available; please e-mail us for . Email accounts managed by Virgin Media include those ending @virginmedia.com and @ntlworld.com. I am using the Outlook app on a Samsung phone. 17h33. . 14-07-2019 The other two people that are having the same problem are using Samsungs, but haven't said which model. Might that apply in your case too? Will post any update that I get. 5) Set up an auto-responder message on your old email address. btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte Go to solution I anybody else having this problem. Tried on various devices with same result. 19h32. Accounts that are inactive for six months . 09-07-2019 Having established that I was able to send email from webmail, the agent told me that there were no issue with BT's Servers (or the company who provides this service on their behalf), and the issue was with my device. by It's not just that there has been a delay. What does this mean? Its probably not directly relevant to your problem, but who knows with Apple!! For additional information, see the Global Shipping Program, Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench, Comic should be in the grade given in the listing title. Those who want to retain the same features once they leave BT can pay for Premium email, which costs 7.50 a month. If I changed my email address I would be bound to lose something important. I can't send emails from my btinternet account on my iPhone I was about to post exactly the same question; I've prepared a draft text, so might as well include it here and hope that someone has a solution. - We do not send parcels to PO BOX addresses. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. We always endeavour to grade correctly and. Gmail and Outlook are two of the most popular. We appreciate you reaching out to us about Mail. We can't ditch our broadband we'll lose our email address! If not, how do we get a moderator involved? Have you had the chance to try the steps in the article below? 23-04-2021 I think I remember something very similar happening to me earlier this year, after btinternet started being more restrictive about what they would accept in incoming emails. Rachel Rickard Straus, Financial Mail On Sunday, Virgin Media sent most audacious price hike letter I've seen, says RACHEL RICKARD STRAUS: Telecoms giants take us for fools it has to stop, Pull plug on phone and broadband giants' price hike rackets NOW! How can we as customers get BTs attention and ensure that there is a fix? That helps us fund This Is Money, and keep it free to use. I have a group of 14 people set up under Outlook 365. BT are blocking the complete domain which the sender is sending from. 15h04. Neither of these has solved my problem. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. Emails to btinternet are blocked - how can we fix this? - BT Broadband 10-07-2019 I cannot send even the simplest of messages this morning. Thank you for your follow up. Has anyone else encountered this and found a solution ? Surely other services would similarly suffer. Dave Bradford would love to ditch Virgin Media and get a new broadband provider. BT Mail | @btinternet.com | Cannot send mail - BT Broadband 6h21. Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac. Emails being blocked which we send to btinternet.com email addresses, Re: Emails being blocked which we send to btinternet.com email addresses. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? Martin Gates, from Hampshire, has had an email account with Virgin Media for years. on 13-07-2019 - last edited on Thanks for your reply, Townman and thanks to Anne too. That being said, a delay of over 5 days is rather unusual, as most email servers will give up after that long and assume it's not possible to deliver the message. I anybody else having this problem. - last edited on If that doesn't fix the problem, see the next section. BT allows former customers to access a basic form of their email account for free. It seems that I can only send messages to my iCloud account from the iMac. Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench | eBay As an experiment, can you try a different mail client other than Apple Mail on one of your Macs and see if that works. 18h40. PaddyB. 19h39. I selected my btinternet IMAP account in the accounts window of the preferences panel, selected "Server Settings" and unchecked the "Automatically manage connection settings" checkbox in the SMTP section to open up the SMTP settings dialogue. 26-08-2021 Thanks for your help - I can now send messages to 'external' accounts from the iMac and to all addresses from the MacBookPro so I should be satisfied. View cart for details. Customer: replied 2 years ago. BT Email: I can't send or receive email If you can't send or receive emails, here are some simple tips to help you sort the problem out. Hi Thanks . This seemed like the best place to highlight this and ideally BT will remove the spam filter stopping these emails.The sending domain name isrhass.org.uk. Hopefully, we can get this resolved quickly. This is a BT residential customer to customer forum. Examination of the message heads of the delayed emails might be informative. I've also found an old post from someone (Peter) with the same problem, but I can't see that his problem was resolved. btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte, Re: btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing c, Re: can't send emails since this afternoon. Unfortunately, I haven't kept a delayed mail but I will extract the source header from the next one that comes through and send it to you. You can send and receive messages, but not actively manage the account. Also, the web interface seems to be working just fine. Just one other thing that might be relevant. This could be as simple as the sender's email application had an issue and had not sent the emails until recently! Virgin Media says email accounts are only available to current customers. This sounds fiddly, but isn't necessarily. None of the posts I have seen are the same as my problem however. It's good (???) I can send & receive the bt emails using the Samsung mail app. A few months ago I realised I wasn't receiving emails from a friend with a btinternet.com email address. My wifes email account on her iPhone 10 is working fine and her settings are identical to those described above on my Samsung phone. Also one of the two that I received recently was sent in December. I have it in a notepad file as well if that makes it more readable. on My husband hasn't yet received a reply to the ticket he opened on his BT account yesterday however it seems more than coincidental that this morning I received six delayed mails from two different people with btinternet addresses. What can we help with? iPad is working ok. If everything works fine in webmail, you may need to check your program settings. 23-04-2021 Sending or receiving email | BT Help 19-12-2022 I can send & receive on my work email account using the Outlook app. Then power on the phone and iPad and tell me if it still has the problem. All postings and use of the content on this site are subject to the. Thanks for the examples that have been provided so far. No links of any sort and it still bounces, coming back with the messages unable to deliver after repeated attempts. on Emails from BTInternet.com not being received in Mail You can send and receive messages, but not actively manage the account. Rachel Rickard Straus, Financial Mail On Sunday Announcements, Guides & Community Updates. [Image Edited by Moderator to Remove Personal Information], Jan 8, 2021 10:47 AM in response to Suze07. There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. Yet a number of readers have told us that they feel prevented from doing this because switching provider risks losing the email address on which they rely. on Oops. They forecast a response within 72 hours. 09-07-2019 26-08-2021 Delays in Emails being delivered can arise from a multitude of reasons. I thought that I had fixed the issue last night by resaving my IMAP SMTP settings and restarting Apple Mail but the problem has reappeared this morning. If yes, we recommend that you check if the issue persists while on safe mode. And now, Google Groups users are reporting ( 1, 2, 3) that they are unable to send emails from BT and Earthlink email addresses. I can't find the missing messages in spam and I actually received one of the missing emails this morning that was sent at the beginning of March! 13h18. Apple disclaims any and all liability for the acts, Emails from btinternet.com addresses not received. Townman, Gandalf. We work with the Royal Highland Show and their database system sends out emails to its 1,000s of members by email. Emails from btinternet.com addresses not received. - Plusnet There can be other issues with the sending system which can cause the receiving system to defer acceptance of emails due to perceived security issues - a year or two ago, Google applied significant delays to accepting emails sent from *.plus.com to their free@gmail users. So we can look in to this further, could you provide us with the full bounce back message you're receiving and the email headers. btinternet email server refusing to send outgoing issue can clear itself after a day or two" proves to be the case. This amount is subject to change until you make payment. 2 days ago I suddenly stopped being able to send emails and get the message below. Hello both, I thought I'd try another tack, and uninstalled and then reinstalled Outlook. on 23-04-2021 We always endeavour to grade correctly and , This amount includes seller specified domestic shipping charges as well as applicable international shipping, handling, and other fees. The whole ISP domain is blocked. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 9h25 Comic should be in the grade given in the listing title. 09-07-2019 Thank you, JW. It might be worth changing your SMTP port to see if that helps. This started suddenly about 5 or 6 weeks ago. My wife has a btinternet email account linked to mine and yet she is not having any problems sending messages from Apple Mail. Log in issues. I typed my email address, password, display name, checked in the Advanced Settings, the incoming server is on port 993, outgoing on 465. Though any rejection on our side should be returned back to the sender as a bounce. You can link any BT email address to another broadband or Premium email billing account. As soon as I removed that link all was well again. only. All incoming emails were there on my phone, but when trying to send an email, I got the same error as Shortm showed in his first post.
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