She resolved it quickly and fixed it for me! We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Ben - Los Angeles, California. Add a valid credit card (we require this to keep users safe) Thats it, once youve selected the price youll get a final confirmation and your ticket listing will go live. I'm surprised to be writing this but the AXS Chat agent, Sherrell, that helped me today was one of the best Customer Service Reps I've had in regardless of the industry. What is AXS Official Resale? With Tixel, no one needs to go first and risk being ripped off. HiKatherine,Thanks for the review! I assume people who bought tickets thru AXS on Wednesday have the same restrictions/rights as I but I'm seeing a lot of "mobile tickets" for sale and I assume the holders of those tickets can "transfer" the tickets but not "sell" them but they are up for sell on AXS (and stubhub). There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available . Been on hold for over 2 hours with StubHub support. Sign in to your account on AXS.com Click on "Your Tickets" and click on an event. I bought better seats now I have an extra pair of tickets for Aerosmith. Choose whether you are a season ticket holder or an individual game ticket holder. Sherrell was very clear in her instructions and guidance and very patient with me as I sorted through what I needed to do. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Sherrell is a great addition to our team. axs sell tickets grayed out. Only problem is Im too disabled to do GA at this point. Thanks for the review and enjoy your event! While its not solved yet, they said to call back tomorrow. We are working hard to provide the best customer experience so your feedback does not go unnoticed. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All Options Open: Ticketing State of Play 2022, Tixel Won a Product Innovation Award for Event Ticketing. (of course I can meet the person at the gate since we are going and this ticket is for sale because someone backed out, but that is less than ideal). I was having an incredibly hard time getting my payment to process through the website AND the app, with two different credit cards. Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. If so, which resale platform is the best? I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. Let us know what you were doing when this page came up, plus your IP and request ID Privacy Policy. If you don't know what kind of tickets you have, review Listing tickets on StubHub and different ways to deliver them so you pick the right one. Thanks for the review and enjoy your event! Please visit our help page or contact customer support for assistance. Thank you. HiJulia,Thanks for the review! truly amazing how a massive cash cow like stubhub can have such HORRIBLE service. When available, use the Transfer feature, which will allow you to send event tickets to a friend. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Reading up on what this means I learned I may transfer the tickets and not sell them because it's not allowed by the venue or promoter. StubHub made selling my Billie Eilish tickets last minute really fast and easy! 03-12-2017 02:13 PM. 03-12-2017 02:37 PM. AXS App: Selling Tickets Share Once youve uploaded the file, you will have the option to select which tickets you want to sell. 01-12-2022 01:21 PM. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Reddit and its partners use cookies and similar technologies to provide you with a better experience. How do I sell tickets with AXS? Find the event you have tickets for, and click the "Sell Tickets" link. This will. Still not sure what I was doing wrongbut a quick chat with a super helpful person named Kyturra fixed the whole thing. If your tickets are in your inbox, you will need to forward the original email with tickets to. How did you resolve this? Glad we could help :). Thanks for the review and enjoy your event! On 12/14/22 I purchased a concert ticket online from AXS Product description:"Chimaira - Chimaira Artist Presale at ***** scheduled on 5/13/2023 7:30 PM"Sub Total: $35.00 Convenience Fee - Web . Upload your ticket to Tixel. By offering pricing caps, we can continue to run Tixel as a fair platform for fan-to-fan ticket sales. Enter the details of your tickets, such as the event name, venue, date, and seat location. HiChris,Thanks for the review! Select or Add an account for getting paid, then click continue. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! SOLD TICKETS VIA AXS. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Verification can help ensure real people write reviews about real companies. Removing direct deposit details. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. I transferred tickets to the wrong email, what do I do? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hi Dana,Thank you so much! Transfer Help. I purchased tickets for a gig at the 02 in February 2020, sold the tickets in April 2020 using the AXS resale option but was told I cannot have a refund until 7 days AFTER the gig had taken place. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Stacy S. is a great addition to our team. 1.) ~VP, Contact Center, My son is battling cancer and I was supposed to bring him to Vegas to watch UFCHowever fell sick on Tuesday and has been hospitalized sinceI was reimbursed my Airbnb room and my plain ticketsAXS was a simple as NO WE CAN T DO ANYTHING FOR YOU..WOW, HiMario,Thanks for reaching out to us and providing feedback. Set your ticket on a flat surface to take a picture of the barcode. It shows how much when you list them. G o on sale. And the way it seems like I'm the only person they are helping at one time. At that tine if the tickets are transferable the grey transfer button will be activated. Click on "Your Account" and select the "Payments" tab. ~VP, Contact Center. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You will also receive a unique link to share on social media to help get the word out about your spare tickets quickly. You can absolutely still sell through StubHub. The Ticket may not become transferable until within 24-48 hours before the event; you are responsible for ensuring that the Ticket transfer occurs as soon as the transfer option is available. The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. But when I logged into my account (I tried both live nation and Ticketmaster) the option to sell the tickets is greyed out. A happy place to post concert or festival news, upcoming tour dates, past recordings, line-ups, rumours, and general live music discussion. Thanks for the review and enjoy your event! Selling Tickets Selling Basics Why can't I sell my ticket? Fortunately, the tickets were for an event a month later so the delay didn't cause a problem. 6 23 comments Best Add a Comment ET You will need to reach out to Ticketmaster to find out if and whe tickets will be transferable. You can go on sale at whatever price you like, but to keep things fair for real fans, we cap prices at 10% above face value. First thing you need to do is have tickets that are eligible to be listed and sold on Ticketmaster in your actual Ticketmaster account. If your AXS tickets are in a PDF, you can upload the PDF ticket file here. Martha J, AXS USD was very helpful. Cookie Notice Although I waited in the queue, once he joined, all was great! I only have the option to transfer tickets to another person. Find out how we combat fake reviews. In answering this question I'm going to make the following assumptions: 1. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. She was very friendly and helpful. I hope to get to use them for everything going forward. Privacy Policy. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This means that listing a ticket for resale at the original price of $229 only nets them $211.825, or $29.20 short of what they originally paid (with the web fee). Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App Go to Solution. What options do I have. She anticipated the errors that I would make and helped me correct them. They are P3, section 322 row 8. AXS gig tickets sold before being rescheduled. Glad we could help :). Note that your primary ticket account may show the Ticket as non-transferable or the transfer button may be grayed out in the app. Desktop Sign in to your account on AXS.com. How would I go about selling the tickets like many others. Look for the "Sell" or "Sell Tickets" button on the homepage and click on it. I purchased 4 tickets in the 308 section of the United Center. He kept me informed as to what was going on, AND he solved my issue! We are dedicated to making the needed changes so in the future you have the best experience. Ticketmaster terms said no resale for this event, It might change, but you might have to risk either stub hub or PayPal g & s, Thats the only reason why I wanted to try sell through Ticketmaster Im scared of scammers lol. Glad we could help :). After the switch, you will enter the email address you use to access the community in order to reset your password. That sounds like a problem you need to fix. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Your website glitched causing me to overpay for a ticket. The response was fine but "our app is not wifi friendly"? axs sell tickets grayed out May 21, 2021; Hello world! He was fast and helpful. Your response and assistance would be greatly appreciated. Check out the link for How to Sell Axs Tickets on StubHub. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. I believe the issue occurred due to me setting up my information correct. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. Kyturra is a great addition to our team. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. 2023 Trustpilot, Inc. All rights reserved. Dont worry if you only want to sell one ticket from a group purchase. People Are Buying Tickets Later Is It Time For Shorter On-Sale Windows? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Click "Sell" (which will display if they are resale eligible). Once your tickets have been uploaded to Tixel, well scan them to make sure theyre the real deal and havent been tampered with (this only takes a few seconds). Thanks for the review and enjoy your event! On Sale Friday, March 3 10 a.m. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. We are dedicated to making the needed changes so in the future you have the best experience. The responses from the representative were ok, however my biggest complaint is how I paid $200 in "convenience fees" when this process has been very slow and horrible. Will it be available for these tickets at a later time? Updating your payment method on StubHub listing. Vote. Ticketmaster should be able to confirm this for you. Thanks for the review and enjoy your event! They can then be sold right up until one hour after doors open, giving both sellers and buyers flexibility in the resale market. Get started now and sell your AXS ticket here. You are posting the ticket for resale via the Tick. You need to check your account's status. If my friend forgets to bring the ticket I transferred to them, can I use my original ticket? They then rescheduled the gig again to now October 2021, and are still telling me I cannot have a . Buying Tickets Buying Basics, Resale, Accessible Seats and more. Check out the link for How to Sell Tickets on StubHub From Axs. I shared a Mobile Ticket with a friend and . I would reach out to the sub for the artist to say that I'm selling, so that I know it's going to a fan (at least in theory). Yeah don't sell it through stub hub they'll basically want a portion of how much you sell it for. HiCW,Thanks for the review! Can I share screen shots of the tickets with friends? Very bad and annoyed with your product. Press question mark to learn the rest of the keyboard shortcuts. Want to list and sell your tickets on AXS? Glad we could help :). My emails went unanswered. 2018 - This means reselling a ticket for the original price of $229 actually costs the buyer $279.38. Anyone know if this is temporary maybe because I bought recently? Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Reply. I bought better seats now I have an extra pair of tickets for Aerosmith. However the rest of my AXS experience has been very negative. Create an account to follow your favorite communities and start taking part in conversations. For more information, please see our On the See Tickets resale site we found VIP tickets for Take That's show in Southampton tonight (25 May) originally priced at 199 each going for 110 inclusive of all fees and mark-ups, and . For some reason, this ticket appears to be ineligible for selling directly through AXS so I'd have to do another site. Sierra H. is a great addition to our team. Find each show's ticket on-sale times, and links to purchase tickets, including multi-day options, below. Hi there! We are changing the way you register and sign-in to the StubHub Community. I want to sell 2 kcon tickets for 8/11. Official tickets and your source for live entertainment. May 6, 2020; Responsive and retina ready May 20, 2015; Amazing revolution slider May 10, 2015; Instagram. These were bought bought early and the tickets are listed as official platinum. To get started, youll need to locate this email or file. Press J to jump to the feed. Hi Mr. Scott,Thanks for the review! We get it, plans change. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. That's the only reason why I wanted to try sell through Ticketmaster I'm scared of scammers lol. I could not find them in my account or anywhere. I appreciate the non scripted chat support. no dude sell on stub hub plenty of ways to sell you can still transfer tickets, Did someone figure this out I really wanted to go to a event and I found out through another website ticket master has the wrong date cause its post poned and now I cant go. ~VP, Contact Center. For more information, please see our Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. The site owner may have set restrictions that prevent you from accessing the site. The person who helped me out was fantastic. We use dedicated people and clever technology to safeguard our platform. Ok thanks. TONS of tickets are listed as resale but for me, the option is greyed out. Stefan H. was outstanding. Remove the listing and use the tickets yourself if you can, or give 'em to a friend - click the My Tickets button on your order in My Account to see if there's a Transfer button. What if my friends arrive later than me? Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. Can I sell my ticket? Sherrell was exceptionally professional, patient, and focused on delivering exactly what I needed. TONS of tickets are listed as resale but for me, the option is greyed out. HiHeather,Thanks for reaching out to us and providing feedback. Klicka hr fr att kontakta oss. Community Log-In Changes May 1st . Get started now and sell your AXS ticket here. Also, does anyone know if the greyed out transfer button ever becomes active closer to the event date? We are dedicated to making the needed changes so in the future you have the best experience. ~VP, Contact Center. Heres Why, Corner Hotel Partners with Tixel to Reduce No-Shows by 50%. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. Greyed out Transfer/Sell buttons on Ticketmaster. I requested a refund last week, and then rep apparently didn't actually enter the request. Find the event and tickets you want to list for sale and click "Sell" Tick the boxes for the tickets you want to list for sale Enter your selling price per ticket (Capped at a maximum of 10% above the price paid), the listing expiration date and time, and add any additional seat description information you would like. First, is it better to sell by directly contacting the person? Yeah dont sell it through stub hub theyll basically want a portion of how much you sell it for. This means if you bought a ticket for $100, the max price you can set for your resale ticket is $110. 01-11-2021 06:36 AM 1 Reply ~VP, Contact Center. Thank you for your patience and understanding!!! Got a spare ticket you need to sell? I want to sell 2 kcon tickets for 8/11. Your tickets will only be released to the buyer once we have received the payment. Click here. Cody E Thank you again for the exceptional service. I had a technical issue with the delivery of tickets that I couldn't resolve using the online guidance documents so I requested technical assistance. You will enter your community username and new password and done! This helps prevent ticket touting and help combat illegal counterfeiting. Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! How can I recall a transferred ticket? By using Tixel, you can list any event ticket for sale and get them into the hands of someone who can use them. HiMarie,Thanks for reaching out to us and providing feedback. After you get the hang of it though, there's nothing to it. However they haven't yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since there's no way I'll be able to attend with the state of the world now . Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. The concert is tomorrow, I want to make sure the buyer is able to get the ticket in time. Thanks for the review and enjoy your event! StubHub payment is unclaimed. - AXS Help Centre What is Transfer? Glad we could help :). Chevron-shaped icon used for navigational cues. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? How many times can a ticket be transferred? Hi ANASTASIA,Thank you so much! Create an account to follow your favorite communities and start taking part in conversations. Click "Transfer Money" Enter a transfer amount and select a transfer destination. Transfer is used for AXS Mobile ID tickets. Thank you, Alex! Ok thanks. AXS UK 449 subscribers Find out more at https://faq.axs.co.uk/ and axs.com Flash Mobile Delivery is a digital ticketing system, with tickets assigned directly to fans attending. Watch this video for the complete guide and step-by-step process on how to list and sell those tickets on the AXS . Or maybe we have to wait. and our Log in to or create a StubHub account. We know that fans of live entertainment have been looking for a solution to these issues for a long time. Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. How to Sell Axs Tickets on StubHub. For high demand events, unscrupulous resellers use sophisticated computer software programs known as "ticket bots" to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. Event Changes Cancelled, Postponed and Relocated Events AXS App App Basics and Help General Questions Nothing convenient about it and if given an option to use ticket master or this, I would use anything but AXS. found at the bottom of this page. An unofficial place for Adele fans to discuss Adele's music, plus news, stories, events, etc. Appreciate any other tips or insight. Besk vr hjlpsida fr mer hjlp och support. Kaci C is a great addition to our team. If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. ~VP, Contact Center. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. We are working hard to provide the best customer experience so your feedback does not go unnoticed. She was able to find and and help reset my account so I could see them. Go to the TicketMaster Ticket Exchange home page and click on the team/event you're interested in selling tickets for. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Being paid through PayPal but the PayPal email is wrong. IP: 208.109.8.43 Asked for information and helped me find the resolution I needed. To resell a ticket purchased on AXS, you need to: Find your AXS ticket. ~VP, Contact Center. She needs a new job perhaps in Wuhan, Hi Patrice,Thank you so much! Hi Susannah,Thank you so much! Re: Greyed out Transfer/Sell buttons on Ticketmaster. Cookie Notice You can try reaching out to Ticketmaster and see why the tickets are greyed out. Stefan is a great addition to our team. Press J to jump to the feed. 2. What we have found over many years is that a certain kinds of presale can give you great seating and . Still haven't got tickets. This quick resale guide will take you through the three simple steps to resell an event ticket issued by AXS. Glad we could help :). Create an account to follow your favorite communities and start taking part in conversations. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. I am reluctant to sell my tickets on StubHub if there's even a remote possibility that I'll be unable to transfer the tickets to the buyer. Ticketmaster sell button greyed out. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. What are the other options????? It goes against our guidelines to offer incentives for reviews. What are reasons for Sell Ticket option being greyed out? I received an immediate response that the request had been logged, but it took six days to receive actual assistance. Companies can ask for reviews via automatic invitations. I had spent 4 hours with other saying they could not very the account.Martha was a horrible individual who hung up on me and stated update the account. If it hasnt shown up within a couple of minutes, dont forget to check your spam folder. They submitted a request that my tickets be transferred to accessible seats. HiTyler,Thanks for the review! If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. My take-away was that their technical assistance is very competent, but you need to have a little patience. This could be due to the promoter requesting the show is unavailable for resale, the ticket is a VIP-ticket or your ticket is priced as a special offer. To resell a ticket purchased on AXS, you need to: When you bought your ticket, you would have received an email or PDF of your tickets from AXS. I asked to speak to a manager and I have to wait 2 DAYS to speak to one. I shouldve reached out much sooner, but I forgot. And there was no way to call/live chat with a human until today when I finally got an email with a live chat link. Ways to get paid when selling tickets on StubHub.
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